Ideas Too Big for Little Windows
The future of remote work is here, whether we like it or not. Here at BITS, the majority of our team has been working from home most of the time since March, with a small percentage of employees allowed to work from one of our offices, with restrictions in place to ensure safety protocols are followed.
During this time, we’ve found that a lot of our work can easily be accomplished with employees working remotely, including onboarding new customers, daily tasks, and many different kinds of projects. With our team scattered over different states, we were accustomed to working together using Webex for meetings and Webex Teams for sharing, chatting, and the occasional GIFs to get a good laugh, long before the pandemic started.
However, we’ve also seen that working remotely can also hinder team productivity. The hard truth is that some larger projects and broader strategy meetings don’t translate as well over Webex. With the team members multitasking, distractions, and less productive conversations as to who is talking next, we’ve seen the impact and discussions take longer simply because it is harder to collaborate big ideas when restricted to a little window.
The need to get the team together in a one room (while remaining socially distant, of course) in many cases is still essential part of business to brainstorm, strategize, whiteboard ideas, plan, and well, let’s be honest, not stare at a screen and wonder if people are paying attention as much.
While no one can be sure what the future of working in an office will look like in the next few months or even the next few years, we’re confident that our approach will likely remain similar to how we’ve operated over the last 15 years: while a lot can be done via Webex meetings and collaboration tools, there’s an absolute value in getting teams together in person, even if it’s only occasionally, for bigger projects or planning purposes.
We believe that the hybrid approach to remote working allows for the best of both worlds by using Webex’s collaboration tools for the vast majority of communication between teams, while also understanding the importance of getting teams together in the same room to work through certain projects.
Regardless of your company’s approach to remote work (especially post-pandemic), we encourage you to keep in mind that your teams may benefit from a mix of in-person collaboration (when able), along with virtual collaboration tools, in order to complete larger projects, brainstorming and strategy sessions, and future planning.