Product Manager

Location: Lemoyne, PA

Compensation: Commensurate with Experience

Employment type: Full Time

Position Description
  • Product Release projects; with overall responsibility for the scheduling, tracking, coordination and successful completion of product releases.
  • Simultaneously manage multiple projects in varying phases of the product life cycle.
  • Generate Project Scope Statements in collaboration with Product and Development teams.
  • Ensure Design and Technical Requirements are sufficiently documented and adhered to; managing and communicating changes as necessary.
  • Oversee development tasks to drive prioritization and timely completion; escalating as necessary.
  • Ensure thorough system validation and appropriate remediation for any system issues.
  • Manage the business-wide review and approval of all releases.
  • Conduct lessons learned, project reconciliation and project close.
  • Provide leadership to the project team and collaborate to address concerns and mitigate issues.
  •  Actively manage and provide status on the project’s critical path, schedule, tasks, issues, risks and changes.
  • Develop reports, presentations and dashboards to communicate and present project status to the business-wide leadership teams.
  • Participate in client meetings as appropriate.
  • Assist on client and operations projects as requested 
Position Responsibilities
  • Work with the CTO on developing a roadmap for our products to illustrate our vision and plan into the future.
  • Develop and maintain a business proposal that makes a compelling case for continued investment into existing products.
  • Collaborate with other stakeholders such as product marketing on the creation of positioning for your products.
  • Create user stories for current and future products based on the market’s problems.
  • Manage the entire product line life cycle from sunsetting legacy products to prototyping and testing new features/products and ideas.
  • Know why we are winning and losing in the market, and drive changes to our product and processes to create improvement.
  • Keep a finger on the pulse of our competition and develop strategies and tactics to reduce the threat.
  • Effectively communicate client needs to the R&D teams for future product enhancements
  • Work with Product Development team to develop new technical marketing documentation to support the BDM/AM support efforts, to include but not limited to: Product Datasheets, PowerPoint templates, and demo capabilities.
  •  5+ years experience in product management, service management or product marketing or sales engineering or technical marketing roles.
  • Exceptional written and oral communication skills
  • Highly technical to be able to independently develop demos, webinars, videos, technical collateral, ROI/value oriented assessments, etc.
  • Highly collaborative work style to learn from others and build upon their ideas.
  • Passion for driving product innovation and to effectively communicate cross-functionally within Product Development, Engineering, Marketing, and Sales.
  • Proven track-record managing large, cross-functional product development projects from end to end.
  • Proficiency with project management tools and processes; experience with PowerPoint, Excel, Word , MS Project and Salesforce.
  • Experience with SCRUM and AGILE software project management.
  • Understanding of the conceptual, strategic and technical aspects of an issue. Capable of grasping technical concepts quickly and translating the impacts to a project.
  • Strong communication skills and the ability to speak and write with various audiences with varying degrees of technical acumen.
  • Simultaneously manage multiple product releases; managing various teams, solving scheduling conflicts and handling competing priorities.
  • At least one Project Management certification; PMP, PRINCE2 or Six Sigma.
Required Skills
  • Ability to build and maintain business relationships.
  • Ability to provide training on company products and services.
  • Strong presentation skills.
  • Strong verbal and written communication skills.
  • Process improvement skills.
  • Strong problem-solving/troubleshooting skills to properly design solutions to meet customer needs.
  • Ability to manage multiple priorities and projects with competing deadlines.
  • Ability to work with attention to detail.Strong customer service skills.
  • Ability to quickly learn both BITS and Partner product/services and how they relate to prospective customer environments.
Benefits and Incentives
Salary Range: Inquire within
Bonus: Yes – up to 10% of your annual salary
401K Matching Up to 4%
Medical Benefits: Employer pays up to 97% for you and your family
Dental: Employer pays 100% for you and 70% for your family.
Vision: 100%
Group Life Insurance: Yes
Short/Long term Disability Yes
Voluntary Life Insurance: Yes
Vacation: 23 days per calendar year (Including: Sick and PTO)
Holiday pay: 10  days per calendar year
Bereavement Leave: Up to 5 days
Jury Duty: Yes
Transportation Benefits: Yes
Employee Referral Bonus: Yes
Educational Assistance: Yes, based on current role needs
Wellness Program: Yes
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