BITS News


  • BITS Selects TelStrat’s Engage WFO SaaS™ as their Call Recording and Workforce Optimization Solution
    DALLAS, TX AND NEWARK, NJ (PRWEB) AUGUST 07, 2017 TelStrat International, Ltd. announced today that ACBB-BITS LLC (BITS) has selected TelStrat’s Engage WFO SaaS™ as the exclusive Call Recording and Workforce Optimization solution in the BITS portfolio of products. BITS…
  • BITS Newsletter Q3 2017
    Message from the CEO I hope everyone has been having a great summer! The weather has been pretty good, and I have enjoyed seeing many of you on the road the last few weeks. As usual, we have been keeping…
  • Don’t take shortcuts when it comes to your Network!
    Your network lays the foundation for the communication, collaboration, and applications it takes to run your business. Why try design, manage, and secure it on your own? Let an expert like BITS handle it for you so you can focus…
  • BITS Launches Call Recording Solution
    Reliable, Secure Call Recording BITS is excited to announce our new Call Recording Solution is now available! BITS Call Recording solution provides on-demand call recording, easily tailored to support service excellence, policy adherence, and regulatory compliance. Recordings enable staff to…
  • WHY MANASQUAN BANK SEES VOIP SECURITY AS TOP PRIORITY
    By Anney Lester When Richard J. Lanza arrived as Senior Vice President and Chief Technology Officer at Manasquan (N.J.) Bank, he knew the institution was outgrowing its aging telephone system. The idea of replacing it with a new on premise…
  • Welcome to the new BITS
    After months of hard work and dedication, we are delighted to officially announce our new brand and website! In addition to the new website, we are excited to announce BITS now offers a more flexible way to service community financial…