With more interaction and service requests coming over the phone, your financial institution needs more than “just a dial tone” to provide great customer service. At BITS, we can help you leverage our Hosted Voice Solution to improve your service levels and promote customer loyalty.
Our Hosted Voice Solution
- Provides a feature-rich communication platform that’s delivered as a service. That means you can eliminate capital intense phone systems and expensive phone lines at any of your locations.
- Ensures the highest quality voice, a scalable and customizable design, feature rich options, and voice circuit and platform redundancy.
- Allows your employees to communicate with ease and your customers to receive the phone support they deserve.
BITS’ Secure Voice Gateway (SVG) securely routes traffic back to our data centers so you can use multiple connections for optimal call routing and redundancy.
Our Hosted Voice Solution is inherently redundant and includes automatic data center failover, diverse voice paths, and annual testing.
Consolidate service providers (phone company, consultants, telecom carrier) and create a predictable monthly expense that includes qualified engineering support.
Secure & Compliant
Our Hosted Voice Solution is secure, redundant, and proven with an updated roadmap that ensures we stay ahead of ever-changing industry guidelines.